Rujukan Laman

Terms for Live Roulette and Wallet Use

Our Terms & Conditions set the rules for your account, wallet, Live Roulette sessions and promo board before you open an account from Malaysia, including Petaling Jaya.

Account use rulesWallet term checksMalaysia access contextGame rule references
dewa33 Terms for Live Roulette and Wallet Use
HELP CHANNELS

Where to Ask About Terms

If any term is unclear, contact us before you continue with account or wallet activity.

Live chat term questions Use live chat when you need a quick reading of an account clause, wallet…
Email requests Email support when your Terms & Conditions question needs documents, screenshots or a written…
Account centre messages Send a message from the account centre when the issue relates to your own…
ACCOUNT CARE

Data, Cookies and Account Term Requests

Our Terms & Conditions also describe how we protect account records that support wallet checks, game records and support decisions.

Data used for terms

We use account data to apply these Terms & Conditions, confirm wallet ownership, trace game round records and respond to support requests. We do not ask for unrelated documents when a narrower check can solve the issue.

Cookie purpose

Cookies support login sessions, language choice, device recognition and security alerts tied to the terms. If you block them, some account steps may ask for repeat checks before access continues.

Account security

The terms require you to keep login details private and tell us quickly about unusual access. We may pause selected actions while we verify account control and protect wallet records.

Record retention

We keep account, payment and game records for as long as needed to apply these terms, resolve disputes, meet legal duties and support audits. Retention periods may differ by record type.

Change requests

You may ask us to correct account details if they are wrong or outdated. We may request proof before changing data that affects withdrawals, payment ownership or term acceptance records.

Contact path

For term-related data requests, contact support from your account centre or email us with your account ID. We will explain the next step and any verification needed before action.

Questions on Terms and Conditions

These answers clarify how our Terms & Conditions affect your account, wallet, game access and support requests. They are written to help you decide whether to continue, open an account or ask us for a clause explanation before using the lobby. If your situation involves local law, eligibility, identity checks or payment ownership, contact us so we can review the account record.

They apply when you access the site, open an account, use the wallet, enter game rooms, contact support or accept a promotion. If you do not agree, do not continue with account activity.

Yes. We may update terms when account flows, payment handling, security checks or game rules change. We aim to display the current version clearly so you can read it before continuing.

Payment clauses explain wallet ownership, verification, transfer records and withdrawal checks for Touch 'n Go, GrabPay, Boost dan FPX. A wallet action may be paused if details do not match the account record.

The terms allow us to review round IDs, provider records, device data and account activity. For Live Roulette, Dragon Tiger or Crash X, provider records may be used to confirm the outcome.

You may request access to eligible account data, ask for corrections or question how a record was used. Some records must remain while legal duties, security checks or wallet disputes are unresolved.

Yes. Account access and eligibility depend on local law and are available where local law permits. We may restrict access if location, verification status or legal requirements do not allow continued use.

Contact live chat for short clause questions or email support for written requests with screenshots or documents. If the question concerns your account, use the account centre message path.